Data disappears once the Country changed at New Account Wizard

Once our users try to create the new account Online in CRM for a cluster of countries, the data which was populated previously in the new account wizard gets cleared out once the value in the field Country_vod__c gets changed. For every cluster of countries we have a similar set of required DCR field types. Would be a big help to find the way how to avoid data clearance when the Country is changed at Account creation wizard. Thanks!

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    Patrick Kübler Official comment

    Hi Ekaterina,

    thanks for reaching out. As you mentioned the DCR required fields can be different by country. This is the reason why the wizard rebuilds after changing to another country. But I agree that there is room for improving the usability of the user interface. I will reach out to you by email to discuss the details.


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