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Collect more than 1 email/consent for 1 HCP

Hi all,

It will be useful if we can collect more than 1 email for HCP because 1 HCP can have more than 1 email addresses: 1 work email and 1 personal email; or HCP works at different Hospitals can have different email address at different hospital. 

Thank you.

3 comments

  • Avatar
    Nishant Bafna Official comment

    Hi Sunny,

    It is possible to capture consent for more than one email address for an HCP using Consent Capture functionality. Here is the link to our online help on Consent Capture - https://crmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/ConsentCapture/CCOverview.htm.

    Thanks,

    Nishant

  • Avatar
    Sunny Tran

    Hi Nishant,

    Sorry, may be my suggestion is not clear. Is it possible to capture 2 emails with Opt-in consent for the same HCP in order to send Approved Email to those 2 email address concurrently at the same time? If it is possible, I will raise a ticket with your support team to understand it further on how to make it work.

    Thanks.

    Sunny

  • Avatar
    Nishant Bafna

    Hi Sunny,

    Yes, it is possible to capture consent for two different email addresses and then send two emails with confirmation links in them at the same time using Consent Capture.

    Thanks,

    Nishant

     

     

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