New Pop Up message when user is clicking button that he is leaving current platform and moving to third part when accessing any video

Hi Team,

One of our RTE for product “ Jalramet” (template name : Verify_verify study summarised_template) has a link we are sending to our HCP’s to view a video on a 3rd party vendor site.
I have attached the HTML for this RTE for ease of reference.

The link goes to https://emguidance.com/login.

What I was requesting is that we wanted a POP-UP message to show up when a recipient click on the button – that will have this statement ( You are now leaving a Novartis managed email platform. This link will take you to a website to which our Privacy Policy does not apply. You are solely responsible for your interactions with that website ) BEFORE they get redirected to the 3rd party site.
Our html designer advised that Pop-Up messages require JavaScript, which is a server-side language and can only be implemented on a website and not into the body of an email.

We ultimately opted to have a message below the click here button instead.


We need this functionality. 

1 comment

  • Avatar
    Nishant Bafna Official comment

    Hi AKshay,

    Your HTML designer is right and JS cannot be added to HTML of emails.

    Also, the recipient, when viewing the email, is not in Novartis managed email platform, they are on their email clients. So they are going to be navigated from their email client to whatever their default browser is.



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