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This section provides solution articles for Veeva CRM Sample Management issues. The Veeva CRM Samples Management solution supports compliant Samples Management as well as Electronic Signature Capturing for both paper-based and electronic-based sampling of Non-Controlled and Controlled Substances.
- Promotional Item Does Not Appear on Call Report in Offline CRM
- Sample Lot Name Cannot Be Changed Once Created In Veeva CRM
- The Inventory Allocation Link Does Not Display on the CRM My Samples Page
- The Unlock Button is Missing From the CRM Inventory Order Screen
- User Cannot See New Transfer and New Return Links in Online CRM
- What is the Expected Behavior of the CRM Sample Inventory When a Sample is Dropped?
- What Values are Stored in the Template Unique Key Field in CRM?
- Why a Call Sample Record is Deleted But Sample Order Transaction Record is Remained in CRM Online?
- Why Do Merged CRM Sample Limit Transaction Records Appear As Unmerged?
- Why Does CRM State Distributor License Allows to Record Calls Where the HCO and HCP Addresses Do Not Match?
- Why is the CRM Online New Allocation Transfer Link in My Samples Tab is Missing?
- Why Is the User Unable to See Samples on the Samples & Collateral Section When Recording a Call from a Medical Event in CRM?
- Why is the View Sample Inventory Orders link Missing From the My Samples Tab in CRM Online?