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FTP ability to delete ctlfiles and zip files

It is very frustrating that you cannot delete files that you uploaded. The feature request would be to allow the user that uploaded the files to delete the files uploaded. At a minimum rename them so that you can force to process them out of the queue.

Thanks

6 条评论

  • Avatar
    Cindy Chiang
    Hi Frank, To be clear, do you mean that you want to delete the files that you uploaded to the root folder but somehow failed to get processed and linked to a Veeva CRM Key Message? Or is this a request to actually delete content which are successfully processed and are linked to a Veeva CRM Key Message. Regards, Cindy
  • Avatar
    Matt Mullins
    Hey, It'd be great if we can delete files form the FTP folder (not ones that are already processed, just "mistakes"). Thanks,
  • Avatar
    Cindy Chiang
    Hi there, Thanks for your comment. I will look into if that is possible to do without introducing any risks. ~Cindy
  • Avatar
    Matt Mullins
    Hi Cindy, Still waiting for an update on this? Surely there is a way to implement this without an effect on security? It's a simple permissions change for uploaded files. Thanks,
  • Avatar
    veeva support
    I agree this would be really useful. Our ftp periodically becomes full of *mistakes* and it we contact support to remove them. But would be great to be able to delete them ourselves...
  • Avatar
    Cindy Chiang
    Hi All,

    I understand the annoyance it is to have mistake files hanging around in the FTP.  However, the process for this is still to contact support.  We do not have plans to provide the ability to delete the files yourself.

    FYI.  When you convert to using the new CLM Vault Integration, this is no longer an issue, as the FTP server will no longer be used.  :)

    Regards,
    Cindy


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