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Approved Email subject personalization via configuration tokens

Add Approved Email subjects the possibility to be customizable via configuration tokens, such as the template and the fragments are.
This will allow a subject such as:
Dear {{accFname}}
Be resolved as:
Dear Javier

7 条评论

  • Avatar
    Nishant Bafna
    Hi Javier,

    We do not support pull through tokens (like Account.Name or User.Name) in Approved Email as the same subject is sent to all the recipients. You can use the free text token - {{customFreeText(255)}} or the picklist token {{customText[Option1|Option2]}} for the subject field.

    We have this under consideration for our future release. Is there a particular customer that has requested this feature?

    Thanks,
    Nishant

     
  • Avatar
    USACD - veeva support
    Any thoughts about it? Seems it interesting for other users? Is it interesting for Veeva?
  • Avatar
    Nishant Bafna
    Hi Javier,

    Thanks for the update and as I mentioned - this is feature is under consideration for a future release.

    Thanks,
    Nishant
  • Avatar
    USACD - veeva support
    Thanks for your reply Nishant. We are aware of current configuration tokens available for subject, but in particular we are interested in gathering account information in the subject such as the name. This will allow sending Approved Emails with subjects such as: "Dear doctor Bafna". The suggestion has been requested by Boehringer Ingelheim Spain, as well as noticed by Veeva itself when we created the showcase for Veeva Summit 2014.
  • Avatar
    USACD - veeva support
    Thanks.
  • Avatar
    USACD - veeva support
    Hello Nishant, Is there any veredict about its consideration? Will be it finally implemented at some point in time?
  • Avatar
    Nishant Bafna
    Hi Javier,

    We do not have a planned release for this feature but this is on our roadmap.

    I would really appreciate if you could ask BI to raise this as an enhancement request.

    Thanks,
    Nishant
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