We have a country that has 400 reps and 3 power users. The Data Stewards are asking for a way to be able to filter down the number of requests coming to their Inbox more granularly than by just Country.
In CRM, our users are part of Country/Divisions and then Business Units. We would like to have the ability to route DCRs to a Inbox Task Group based on Country + a custom field (e.g. Business Unit) based on the user who submitted the request.