1. Can we get detail error message in Concur Submission Status? Like the message in Concur Real-Time Sync History log. So that users can understand the failed reason by themselves instead of contact with Admin.
2. And some solution will get the error message in Concur Submission status: Lost connection to Concur. But there are no logs for them. Difficult for the support team to investigation.
Can we also add the detail error message in log for below solution?
1) Attachment is too big or with wrong format
2) Expense Attribution. Some old data has expense attribution, but now, for our concur side, they don't support Attribution. So this error happened.
3) wrong Expense type code
4) Actual is null