Question:
How do users submit an enhancement or feature request for Veeva products?
Answer:
As of November 5th, 2022, all product suggestions should be made through Veeva Connect.
To submit a Product Enhancement Request:
- Log in to Veeva Connect.
- Navigate to the Communities tab.
- Locate the community dedicated to the product the Enhancement Request is for. (For example, Approved Email, Vault QualityDocs, etc.)
- Select Add A Post to create a new posting. (Users will need to be subscribed to the community before they are allowed to post.)
- Fill out the post with all necessary information such as the title, message, any relevant images, etc.
- Click Post.
Users will receive an email notification when there is a response to the posting.