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What Data Change Request Field Types Need to be Used for Person Account Names in CRM?

  • Updated

Question:

The name of a Person Account is displayed in the Name field of the Account object. A user wants to create DCRs whenever the name of the Person Account is modified. A DCR Field Type record is created for the Name field. However, DCRs only get generated for the First Name field and not for the Last Name.

How does this field need to be configured if the user needs to have DCRs for both First Name and Last Name modifications?

Answer:

In the case of Person Accounts, separate DCR Field Types need to be created for the First Name and the Last Name fields.

Example:

 

Related Documentation:

CRM Help Documentation: Configuration of DCR Controlled Fields

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