Overview:
The total page number in the overlay is shown correctly when there are no e-Signature pages in downloaded viewable rendition.
However, when the downloaded viewable rendition contains e-Signature pages, the total page number in the overlay is not shown properly.
Root Cause:
The problem occurs when the total page number in the Overlay Template is using the token ${pages__v}. It does not count the e-Signature pages.
Solution:
- Navigate to Admin --> Business Admin --> Overlays.
- Select the overlay template that the document is applying.
- In the Overlay template, update the token from ${page__v} / ${pages__v} to ${page__v} / ${pages_with_sig__v}.
Related Documentation:
N/A