How to request a Support Portal Account for a new user?
To obtain a Support Portal login Account, do the following:
- Fill out the following information in the request:
- First Name
- Last Name
- Phone Number
- Email Address (recommend a business email address)
- Company Name
- Role (To log tickets with Product Support and Managed Services, select System/Business Admin)
- CRM Org ID, Vault ID, or Network Instance
- Click Submit.
- Welcome to the Veeva Support Portal
- Using Support Self-Service to Troubleshoot Problems
- How to Find a Vault ID?
- How to Find Important ID Information Prior to Opening a Ticket with Veeva Support?
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