How to request a Support Portal Account for a new user?
To obtain a Support login account, talk to your Account Executive (AE) or CSM as he/she can obtain the account on behalf of the customer.
Or, do the following:
- Submit a request using the New User Account Request form on the Customer Support and Community Login page.
- Fill out the following information in the request:
- First Name
- Last Name
- Phone Number
- Email Address (recommend a business email address)
- Company Name
- CRM Org ID, Vault ID, or Network Instance
- Click Submit.
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