Notification, job completion, password reset or other emails sent by Vault do not arrive to the email address of one or more Vault users.
This issue can have multiple root causes including incorrect email address, spam filter or firewall configuration
Depending on the root cause there are several possible solutions:
- Check and correct the email address of the user in Vault.
- Check the spam folder and email filters.
- Contact the local IT who can look into the spam filter configuration if it is managed centrally.
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.