Announcement:
The process for submitting tickets to Veeva Support and Services groups is updated on the Veeva Product Support Portal. The new process will help us better support you.
Before a ticket can be opened, the Administrator needs a Support Portal account and should be logged into the Portal. This is a separate account from your production environment and is managed separately. To obtain a Support Portal account, use this article: How to Request a Support Portal Account.
Submit tickets to Veeva Support and Services using one of these articles:
- Opening a Ticket for Product Support
- Opening a Ticket for GSC Support
- Opening a Services Request Ticket
References: