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Why Bring Forward Annotations is Not Visible for Video Annotations in Vault PromoMats and Medical?

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Question:

Why Bring Forward Annotations is not visible for video annotations in Vault PromoMats and Medical?

Answer:

When bringing forward video annotations (notes and links), Vault uses the same time signature and coordinates whenever possible.

By uploading a new version where the file type is different from the video files supported, Vault is not able to detect the timestamp of the annotations.

Therefore, the Bring Forward Annotation button is not visible even if the user has the permissions needed to do so:

v4.png

The same situation happens when the new version uploaded is a video file and the previous file format is a different file format from the video.

The Bring Forward Annotation icon is not visible in this scenario neither:


v4.png

Related Documentation:

Vault Help Documentation: How to Bring Forward Annotations on a Video in Vault PromoMats and Medical?
Knowledge Base: How to Bring Forward Annotations on a Video in Vault PromoMats and Medical?

 

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