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How to Update the Site's Country in Veeva Clinical Data?

  • Updated

Question:

How to update the Site's Country in Veeva Clinical Data?

Answer:

In CDMS, once a Site has been created, all the Site's information can be updated, except for the country.  

If a Site has been created under the wrong country, there are two scenarios, for both of them the POC or the customer-designated contact (for example the Lead Data Manager) needs to perform the following action: 

1. If the Site has no subject, the Site can be deleted. 

2. If the Site has subjects, in order to correct the information, the steps to take are:

  1. Update the wrong Site Name with "Do Not Use".
  2. Create the new Site with the right Country.
  3. Transfer the subjects from the old Site to the new Site via EDC Tools --> Casebook Versions --> Active versions by Site --> Select the Site -->  Select the Subjects  --> Transfer Subject.

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  4. Delete the old Site.
  5. Update the Site access field for any Users that were previously assigned to the old Site. 

Note: This is a general article, configuration may vary. For any questions please contact Veeva support at cdms_support@veeva.com

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