Contacting the Global Service Center
Veeva's Global Service Center provides essential 24/7, 1st-line support to Engage users. With global coverage, the GSC can be reached anytime by email (support@veevaengage.com) or by Phone.
Note: For Sites running clinical trials with Veeva CDMS, please visit the Clinical Data Global Service Center Contact Directory for direct contact information.
Note: For non-Support questions or issues, use the following information from the Contact Sales page on Veeva.com.
| Canada | |
| Canada Toll Free: | +1 (800) 801-9845 |
| Americas | |
| US Toll Free: | +1 (800) 971-3716 |
| Europe | |
| Direct Line: | +44 (0) 1865-398-190 |
| France Toll Free | 33 (801) 840527 |
| Italy Toll Free |
39 (800) 685160 |
| Germany Toll Free |
08000007316 |
| Netherlands Toll Free |
31 800 0226974 |
| Portugal Toll Free | 351 800 835196 |
| Spain Toll Free | 900999414 |
| Russia | |
| Direct Line: | 88003018457 |
| South America | |
| Colombia Toll Free | 57 1 800 5191230 |
| Asia | |
| Direct Line | +61 (0) 2841-722-28 |
| China | +86 2-1803 69493 |
| Japan | 81 3-6843-5769 |
| Japan Toll Free | 81 800-808-0292 |
| Korea | +82 80 870 4139 |