Overview:
When a user attempts to archive a Study in Vault an error message occurs when running the archive job: Failed to run SDK Job process() method. Unexpected or unidentified.
Root Cause:
A related document is currently in the Planned lifecycle state.
Solution:
The solution is to ensure that all documents that are included in the affected Study are moved out of the Planned lifecycle state before archiving the Study.
Related Documentation:
Vault eTMF Documentation: Study Archival