Question:
The admin discovers that the Document Periodic Review job does not pick up a document in Vault. What can cause a document not to be selected by the Document Periodic Review job?
Answer:
The document's Owner status is inactive, which causes this to occur. Ensure that the document Owner's status is active for the document to be selected by the Document Periodic Review job. Automated Vault jobs with the Document Periodic Review job type identify documents due for periodic review by checking if a triggering date has elapsed.
Related Documentation:
Vault Help Documentation: Configuring Periodic Review (QualityDocs)