Problem:
A document cannot be added to a Document Change Control record in Quality. The document is not found in the pop-up window when trying to add it to the Documents to be Effective section(or any other lifecycle state depending on configuration).
Example of a Document Change Control (Quality) record:
Root Cause:
The issue is that the document type doesn't have the appropriate shared fields (Obsolete Change Control and Release Change Control) which allow users to add the documents of that document type under the Documents to be made Effective section(or any other lifecycle state depending on configuration) of a document Change Control record.
Solution:
An administrator should add the shared fields for the specific document type in order to use the Change Control feature on the document.
Related Documentation:
Vault Help Documentation: Configuring Multi-Document Change Control (QualityDocs)
"Add the Obsolete Change Control and Release Change Control shared document fields to the document type, subtype, or classification. Vault uses these fields to create a relationship between the document and a specific change control. By default, these fields have security overrides to hide them because users do not need to interact with the fields directly through the Doc Info page field panel. You can remove or change these security overrides if needed."