Question:
How to Login and Logout in RTSM?
Answer:
Note: All RTSM studies have a unique URL provided when a new user account is activated.
Logging in
- Using the URL provided for a specific study, navigate to the RTSM Login screen.
- Enter the user email address.
- Enter the user password.
Note: To update an email address, the user must click Not your email address? to return to the first login screen.
Versions 23r3-24R2 Login
- Using the URL provided for a specific study, navigate to the RTSM Login screen.
- Enter the user email address and password.
Versions 1-4, 23r1 Login:
- Using the URL provided for a specific study, navigate to the RTSM Login screen.
- Enter the user email address and password.
Note: To request new user access, please contact the site monitor/CRA.
Logout:
Select the Logout arrow at the top right-hand corner of the screen.
Note: The user is automatically logged out after 20 minutes of inactivity.
Related Documentation:
Help Documentation: Veeva ID Support