Question:

How to Login and Logout in RTSM?

  Answer:

Note:  All RTSM studies have a unique URL provided when a new user account is activated.

Logging in

Versions 25r1 and After

1. Using the URL provided for a specific study, navigate to the RTSM Login screen.
2. Enter the user email address.
3. Enter the user password.

Note: To update an email address, the user must click Not your email address? to return to the first login screen.

Veeva ID

1. 1. Using the URL provided for a specific study, navigate to the RTSM Login screen.
   2. Enter the user email address.
   3. Enter user Veeva ID password.
   4. If the user does not have a Veeva ID account, the user will need to create an account.

Note: After creating a Veeva ID account, navigate back to the RTSM URL to sign in

Versions 23r3-24R2:

1. Using the URL provided for a specific study, navigate to the RTSM Login screen.
2. Enter the user email address and password.

Veeva ID

1. Veeva ID users should click on the Veeva ID button to sign in.
2. If the user does not have a Veeva ID account, the user will need to create an account.
   
   Note: After creating a Veeva ID account, navigate back to the RTSM URL to sign in with the Veeva ID button.

Versions 1-4, 23r1 Login:

1. Using the URL provided for a specific study, navigate to the RTSM Login screen.
2. Enter the user email address and password.
   
   

Note: To request new user access, please contact the site monitor/CRA.

Logout: 

Select the Logout arrow at the top right-hand corner of the screen.

Note: The user is automatically logged out after 20 minutes of inactivity.

  Related Documentation:

  Help Documentation: N/A