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Troubleshooting Match Related Issues in Veeva Network

  • Updated

Overview:

When running a source subscription, some of the records are not matched as expected.

Root Cause:

This is most likely caused by issues with the configuration of the Data Groups (Blockers in Advanced Mode) under match configuration.

Solution:

  • Check the job details in the UI to see if an error is returned. If the data group size is too large (over 1000) a warning appears in the error log.

  • If no errors are returned, verify that the data groups are configured to include the data from the unmatched records.

  • If the data groups are configured correctly but the records are not matched as expected, check the matching confidence levels (in Advanced mode under Match Rules/classifiers) 

Related Documentation:

Network Documentation: 

 

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