Question:
Why do certain addresses not sync through Network Address Inheritance (NAI)?
Answer:
The parent Health Care Organizations (HCOs) address is same as the existing Child Affiliations address(HCP/HCO), so it does not trigger NAI.
The Veeva Network system determines whether the addresses are the same by comparing the values of the following Address fields:
For verified addresses (except in China) use:
Address.THOROUGHFARE,
Address.PREMISE_NUMBER,
Address.LOCALITY,
Address.COUNTRY,
Address.POSTAL_CODE_PRIMARY
For Chinese verified addresses, use:
Address.THOROUGHFARE,
Address.PREMISE_NUMBER,
Address.LOCALITY,
Address.COUNTRY,
Address.ADMINISTRATIVE_AREA
For unverified address, use following fields:
Address.ADDRESS_LINE_1,
Address.LOCALITY,
Address.COUNTRY,
Address.POSTAL_CODE
Related Documentation:
N/A
Thank you