A Salesforce Home Page Component does not open on iPad using the online embedded browser. The same page opens online on Windows.
The error displays as:
Looks like something is not right. Please contact your administrator.
403 - Forbidden
A setting from Safari is blocking this component. Users with devices on iPadOS and MacOS must disable the Prevent Cross-Site Tracking setting in the Safari settings.
To disable Prevent Cross-Site Tracking:
- Open Safari browser
- Browse Safari
- Disable 'Prevent cross-site tracking'
CRM Help Documentation: Using Safari Instead of the Embedded Browser
SFDC Help: Create Custom Home Page Components