Overview:
When a user clicks Start Upload in the Vault File Manager, the submission shows Uploading for a couple of seconds, then fails with a hover-over message:
"Request Error: Vof batch action for submission archive metadata failed. response message: null"
Root Cause:
The object field upload_package_id__v is not selected for all of the Submission Object Types except base__v.
Solution:
- Navigate to: Admin --> Configuration --> Objects.
- Select the Submission object and navigate to Object Types.
- From the Action Menu, select Edit Object Type Fields.
- Select the checkboxes for all of the Object Types for the Upload Package ID field.
- Click Save.
This is a manual step to be carried out after every new RIM vault creation.
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.