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Which User is the Owner of the Document When Using the Email to Vault Feature？

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Question:

There are multiple users bound to the same email in a Vault. When using this email to generate a document through the Email to Vault feature, which user is the owner of the document?

Answer:

Vault uses the oldest user record. This means that the user who is created first is the Owner of the document.

Related Documentation:

Vault Help Documentation: Configuring Email to Vault

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