Audience:
Admin
Application:
Application (Product) | Application Area | Release Number | Release Number |
Veeva Align |
CRM Integration |
17R1 - Current (24R3.4) |
17R1 - Current (24R3.4) |
Question:
When is Field Force product-to-Territory inheritance Triggered in Veeva Align?
When are the Source=inheritance Territory Products created, updated or end dated?
Answer:
When Field Force Product Inheritance is set to Territories Inherit Field Force Products in the relevant Align Settings record, Source=inheritance Territory Products are created/end-dated in the following scenarios:
- The user inserts a new Territory and assigns it to a Field Force. The Territory automatically inherits its Field Force's current and future Field Force Product assignments.
- The user assigns an existing Territory to a Field Force. The Territory Products that the Territory inherited from its old Field Force (if any) are automatically end-dated and it automatically inherits its new Field Force's current and future Field Force Product assignments.
- The user removes a Territory from its Field Force. The Territory Products that the Territory inherited from its old Field Force (if any) are automatically end-dated.
Additional Resources:
Align Help Documentation: