Audience:

How are Map Shapes Managed in Veeva Align for Territory Mapping?

Application:

Question:

How are Map Shapes Managed in Veeva Align for Territory Mapping?

Answer:

Align supports displaying out-of-the-box (OOTB) Map Shapes in case the type of the Geography is Postal Code (Zip). No Map Shape field value is required in this scenario.

Customers are required to define the Map Shapes for Brick Based Geographies.

In both of the scenarios above, the Country field must be populated with an active Country record on the Territory records.

Note: Map Shapes refresh automatically with regular product usage. If loading in new Map Shapes, a refresh can be triggered by updating the Geography Territory records that reference these Territories. The easiest way to do this in bulk is with the Vault Loader to change the end date and then change it back.

Note: Align does not support the FeatureCollection type.

Additional Resources:

Align Help Documentation: 

• Territory Mapping
• Geography Assignment
• Geography
• Supported Map Shapes