Why is the # of Open Issues field not updated on a document when the Quality Issue is closed in Vault?
The Quality Issue(QI) metrics do not get updated on previous versions.
To solve this, we recommend that the user can temporarily repoint the QI to another document and then back to the original document. This will trigger the SDK that calculates these fields to fire. Alternatively, the user can manually adjust the # of Open Issues field.
Vault Help Documentation: