After a Sandbox refresh, the Engage Meetings Administration Tab displays this error: Failed to establish connection with the Server. Please try again.
The licenses are provisioned to the previous org ID.
Open a ticket with Veeva Support to request an Engage licensing re-link. Provide the old org ID and new org ID in the 18-digit format.
CRM Help Documentation: Engage Meeting
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.