Overview:
After a Sandbox refresh, the Engage Meetings Administration Tab displays this error: Failed to establish connection with the Server. Please try again.
Root Cause:
The licenses are provisioned to the previous org ID.
Solution:
Open a ticket with Veeva Support to request an Engage licensing re-link. Provide the old org ID and new org ID in the 18-digit format.
Related Documentation:
CRM Help Documentation: Engage Meeting
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.
Thank you