With the Portal feature, users can create and share specific content with brand teams or medical communications departments in a simplified user interface.
Is there a way to extract how many times a document is downloaded and viewed inside a Portal?
Users can create a report on the Document Usage object to extract the information.
Here are the detailed steps.
- Admins navigate to Admin --> Configuration --> Report Types and newly create a report type with the Document Usage object.
- Users navigate to the Report tab and create a report by selecting the Document Usage report type.
Add filter Channel equals Portal and necessary columns such as Activity Type, Document, Document Usage Count and so on.
- Run and save the report.
Vault Help Documentation: Document Usage Metrics