The purpose of this article is to provide the basic calculations of each important word used in the Veeva Align Targeting Capacity Planning Functionality.
Territory/Cycle Capacity = Daily Interactions x Days in Cycle
Utilization = Activity Goals / Territory Capacity (expressed as % utilized)
Days in Cycle = (Cycle End Date - Cycle Start Date) - Weekends - Days off Cycle
Reach = # MCCP Targets / Total Accounts Assigned (expressed as % covered)
Activity Goals = The total maximum interactions per each target account for specific territory
Align Help Documentation: