Audience:
Admin
Application:
Application (Product) | Application Area | Release Number | Release Number |
Align |
MC Cycle Plans | 17R1 - Current | N/A |
Question:
What are the formulas used in the Veeva Align Targeting Capacity Planning Functionality?
Answer:
Territory/Cycle Capacity = Daily Interactions x Days in Cycle
Utilization = Activity Goals / Territory Capacity (expressed as % utilized)
Days in Cycle = (Cycle End Date - Cycle Start Date) - Weekends - Days off Cycle
Reach = # MCCP Targets / Total Accounts Assigned (expressed as % covered)
Activity Goals = The total maximum interactions per each target account for specific territory
Additional Resources:
Align Help Documentation:
Knowledge article: