Question:
The Targeting Rule is not Replicated During MC Cycle Cloning in Veeva Align. The MC Cycle Clone Process error log contains the following error(s):
targeting_rule_channel__aln Failed to be processed. Reason: SDK_ERROR: Targeting channels must belong to one targeting rule or one model targeting rule.
Why is an error occuring?
Answer:
The issue is caused by the Targeting Rule being in the Inactive Lifecycle state. After the Post-Feedback period ends, Targeting Rules are required to be Frozen, not Inactivated. Only Active and Frozen Targeting Rules can be cloned.
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