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How does a User Gain Access to Project Vault?

  • Updated

Question:

How does a new or existing user whose profile is no longer active gain access to the Project Vault? 

Answer:

Users that are new to Project Vault or those that have had their access removed due to inactivity will need to reach out to their Veeva Project Manager or Managed Services Consultant for an Access Request form to be completed and submitted. 

Note: A user's profile will be made inactive after 90 days of inactivity.  Also, If a user needs to reset their password, they will need to follow standard password reset steps.

Related Vault Help Documentation:

How to Reset a Password in Vault?

 

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