Question:

The user is unable to view some or all documents under the Related Documents section after switching their profile settings to a different language, even though they have all the necessary permissions. Why is that happening?

Answer:

This issue happens when the VQL Criteria on the section is set to filter by the document Label instead of its Name. To achieve this, the TONAME() function can be used to convert the field label to filter by its API name instead.

For example:

• type__v = 'Registration Applications' (old value)
• TONAME(type__v) = 'registration_documentation__c' (new value)
  
  

Related Documentation:

Vault Help Documentation:

• VQL - Document Functions: TONAME()
• Criteria VQL - Related Sections