Overview:
When trying to delete a Product in Vault, an error message appears: You cannot delete the "Product: [Product]" record for the following reasons: Resource and/or one or more of its children are used by one or more [reports].
Root Cause:
There are reports referencing the Product record as filters.
Solution:
Filters that include the Product record from reports need to be removed. An admin can follow the steps below to locate these reports.
- Navigate to Admin --> Deployment --> Vault Configuration Report.
- Only select Report under the Others section.
- Click the Generate button.
- Download the configuration report either from the Notification on Home Page or from the Notification Email that arrives in the email inbox.
- Open the configuration report and navigate to the Report tab.
- Copy all the content and paste it to Notepad.
- Search the product name in Notepad.
- The value after </vrp reportFormat> is the report name.
Related Documentation:
N/A