The My Tasks tab is being used in Veeva CRM for iPad. When trying to sync, the following error is displaying in the user activity logs:
Didn't understand relationship 'Tasks' in FROM part of query call. If you are attempting to use a custom relationship, be sure to append the '__r' after the custom relationship name. Please reference your WSDL or the describe call for the appropriate names.
On an initial sync or database refresh, the sync fails.
The error is caused when the user does not have access to the Related To field on the Tasks standard object. The Call2_vod__c object requires access to this field.
To correct the error, do the following:
- Assign the user access to the Related To field on the Tasks standard object.
- Clear the Veeva cache.
- Sync the user's iPad.
CRM Online Help: CRM Mobile Application Home Page
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