A user has Create permission and Field Level Security (FLS) on the Mobile ID field. Customized objects cannot be created from CRM iRep. There is no New button (+) on the related list of the customized object.
The API name of Mobile id field is not defined correctly.
The API name of Mobile id field should be defined as Mobile_ID_vod__c exactly. It is case sensitive.
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.