Question:

The purpose of this article is to provide a clear differentiation across several Veeva Account Search functionalities of various products, visually assisted by screenshots. Certain functionalities are not considered out-of-the-box (OOTB). Details of the Non-OOTB Account Search functionalities are covered in What are Global Account Search (GAS) and Org Wide Account Search (OWAS) in CRM?

Answer:

1. OOTB Global Account Search (GAS) in Veeva CRM Online, Lightning Platform (22R1 Functionality):
   
   
   
   
2. OOTB Global Account Search (GAS) in Veeva CRM Offline, CRM For iPad (22R1 Functionality):
   
   
   
   This functionality may also be recognized from its Implicit Filters, Offline Platform screenshot:
   
   
   
   
3. Non-OOTB Global Account Search (GAS) in Veeva CRM Online, Salesforce Classic Platform:
   
   
   
   
4. Non-OOTB Org Wide Account Search (OWAS) in Veeva CRM Online, Salesforce Classic Platform:
   
   
   
   
5. Non-OOTB Org Wide Account Search (OWAS) in Veeva CRM Online, Salesforce Lightning Platform:
   
   
   
   
6. OOTB Network Account Search (NAS) in Veeva CRM Online, Salesforce Classic Platform:
   
   
   
   
7. OOTB Network Account Search (NAS) in Veeva CRM Offline (CRM for iPad):
   
   
   
   
8. OOTB Global Account Browse in Veeva CRM Offline (CRM for iPad):
   
   
   
   
9. OOTB Advanced Account Search in Veeva CRM Offline (CRM for iPad, CRM for Windows)
   
   This functionality has no specific UI, it is available as a built-in capability on the standard My Accounts page and Account lookups in Veeva CRM for iPad. When the ADVANCED_SEARCH_vod Veeva Setting is enabled, search strings produce results based on multiple fields, not just the Account name.
   
   
10. OOTB Veeva Align Targeting/Territory Feedback Global Account Search in Veeva CRM in Veeva CRM Online, Salesforce Classic Platform, Legacy Feedback Mode.
    
    
    
    
11. OOTB Veeva Align Targeting/Territory Feedback Global Account Search in Veeva CRM Offline, (CRM for iPad), Legacy Feedback Mode.
    
    
    
    
12. OOTB Veeva Align Targeting/Territory Feedback Global Account Search in Veeva CRM Online, SFDC Lightning Platform, Legacy Feedback Mode.
    
    
    
    
13. OOTB Veeva Align Targeting/Territory Feedback Global Account Search in Veeva CRM Online, SFDC Lightning Platform, Enhanced Feedback Mode.
    
    
    
    
14. OOTB Veeva Align Targeting/Territory Feedback Global Account Search in Veeva CRM Offline (CRM for iPad), Enhanced Feedback mode.
    
    
    
    

• The OOTB Global Account Search and OOTB Network Account Search GUI look alike on CRM For iPad.
• The screenshots are used for informational purposes. Based on the requirements, the page elements may differ from the screenshots shown above.
• The presented data is not customer-specific.

Related Documentation:

CRM Help Documentation: 

• Global Account Search
• Global Account Browse
• Network Account Search
• Advanced Account Search
• Align Territory Feedback

Align Help Documentation:

• Global Account Search in Targeting Feedback

Knowledge Base:

• What are Global Account Search (GAS) and Org Wide Account Search (OWAS) in CRM?
• Veeva Support Ticket Priority and Service Level Agreement (SLA)

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