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Error: Not a valid link Appears in the Viewable Rendition for a Word File in Vault

  • Updated

Overview:

After uploading a Word file to Vault, many pages are truncated (e.g. 11 pages are truncated ), and an error appears in the viewable rendition: Not a valid link.

 

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Root Cause:

The Word file contains a link to an external file that gets moved or deleted.

Solution:

To fix this and make the document self-contained, users need to remove the link from the Word file by following the steps below:

  1. Click the File tab, and then Info --> Edit links to files. This menu entry is available only if the file contains linked data.

    mceclip1.png

  2. Select the link and click the Break link.

    mceclip2.png

Related Documentation:

Reference Documentation: Update or remove a broken link to an external file

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