Overview:
During Cart export, the names of the downloaded files are cut shorter than their original Name in Vault, and they are supposed to be the same.
Root Cause:
Cart uses the "Maximum characters for exported file name (including extension)" setting from Binder Export.
If the Name of the document is longer than the character limit (including the extension), the filenames will be cut shorter to fit the setting.
Solution:
1. Go to Admin -> Settings -> General Settings
2. Look for the Binder Options section.
3. Click on Edit in the Settings
4. Change the character limit of "Maximum characters for exported file name (including extension)".
In the Cart section, there is a setting called "Use Export File and Folder Names for Download". If this setting is enabled, Cart uses the "Export File Name" field instead of the document Name. If this field is not populated, then Cart uses the Document Number as the exported file name.
Related Documentation:
Vault Help Documentation: Using Cart