Question:
How can end-users capture a video of their reproduce steps from an Offline device?
Answer:
Both iOS and Windows OS have built-in video recording features available.
Apple devices use Screen Recording which is available on iOS 11 and later. For configuration and use, see the webpage: How to record the screen on your iPhone, iPad, or iPod touch.
Windows 10 allows the recording of apps via the Game Bar. This can be used with the CRM for Windows app. For configuration and use, see the webpage: Record a game clip on your PC with Game bar.
Mac with macOS Mojave can use the Shift-Command-5. For configuration and use, see the webpage: https://support.apple.com/en-
Related Documentation:
CRM Help Documentation: N/A