When using the Go Online button for CRM for iPad, some sections display the following message:
This is working as designed if using the default in-app browser. The message may also appear when using the Safari browser if the user's Safari settings are incorrectly configured.
Users may view this Visualforce content using Safari instead of the built-in browser for the CRM app. The Go Online button can be configured to open the Safari web browser instead of the embedded browser by prepending the value of the Online_Tab_URL Veeva Message with “SAFARI:”.
Additionally, end users should enable Third-Party Cookies in Safari by following these steps:
- Navigate to Settings --> Safari --> Privacy & Security.
Uncheck (disable) the Prevent Cross-Site Tracking and Block All Cookies checkboxes.
CRM Help Documentation: Using the Go Online Button