Skip to main content
hamburger menu Created with Sketch.
We are currently experiencing an issue with creating new support tickets from the Help Center portal. Some users are unable to select the appropriate form when submitting their tickets. We are working to resolve the issue.

Search the Knowledge Base

Message: Your browser privacy settings have prevented this page from showing some Visualforce content - When Using Go Online in CRM for iPad

  • Updated

Overview:

When using the Go Online button for CRM for iPad, some sections display the following message:

 

mceclip0.png

Root Cause:

This is working as designed if using the default in-app browser. The message may also appear when using the Safari browser if the user's Safari settings are incorrectly configured.

Solution:

Users may view this Visualforce content using Safari instead of the built-in browser for the CRM app. The Go Online button can be configured to open the Safari web browser instead of the embedded browser by prepending the value of the Online_Tab_URL Veeva Message with “SAFARI:”.

Additionally, end users should enable Third-Party Cookies in Safari by following these steps:

  1. Navigate to Settings --> Safari --> Privacy & Security.
  2. Uncheck (disable) the Prevent Cross-Site Tracking and Block All Cookies checkboxes.

Related Documentation:

CRM Help Documentation: Using the Go Online Button

Powered by Zendesk