Engage Connect is an asynchronous messaging platform providing a communication and networking channel between users and HCPs. With Engage Connect, users and HCPs can connect, chat, exchange approved content, request samples, and coordinate meetings all within a single platform, providing greater engagement with HCPs.

For ease of reading, we have broken out the Engage Connect FAQs into sub-articles: 

• Engage Connect Platforms and Configuration
• Testing in the Engage Sandbox Environment
• Connecting With and Inviting Others in Engage Connect
• Meeting Invites, Schedule, and Notifications: General Topics
• Meeting Invites, Schedule, and Notifications: Integration Between Engage Connect and CRM
• Engage Connect Chat Functionality
• Requesting Materials and Samples In Engage Connect

Related Documentation:

CRM Help Documentation: 

• Engage Connect in Veeva CRM - Initial Configuration
• Creating the Company Configuration File
• HCP Default Functionality
• Testing Veeva Engage in Sandboxes
• Integrated Scheduling: Accepting and Declining Meeting Requests in My Schedule