Engage Connect is an asynchronous messaging platform providing a communication and networking channel between users and HCPs. With Engage Connect, users and HCPs can connect, chat, exchange approved content, request samples, and coordinate meetings all within a single platform, providing greater engagement with HCPs.
For ease of reading, we have broken out the Engage Connect FAQs into sub-articles:
- Engage Connect Platforms and Configuration
- Testing in the Engage Sandbox Environment
- Connecting With and Inviting Others in Engage Connect
- Meeting Invites, Schedule, and Notifications: General Topics
- Meeting Invites, Schedule, and Notifications: Integration Between Engage Connect and CRM
- Engage Connect Chat Functionality
- Requesting Materials and Samples In Engage Connect
Related Documentation:
CRM Help Documentation:
- Engage Connect in Veeva CRM - Initial Configuration
- Creating the Company Configuration File
- CRM User Default Functionality
- HCP Default Functionality
- Testing Veeva Engage in Sandboxes
- Integrated Scheduling: Accepting and Declining Meeting Requests in My Schedule