A user syncs a call Online, but the Entity_Reference_id_vod__c field remains populated and the value is not transferred to Account_vod__c.
Attendee_Type_vod__c is not populated on the Call.
This occurs most often for Data Loaded calls. It is required that the Attendee_Type_vod__c field is populated in the data file when loading group calls.
Upon sync, Entity_Reference_id_vod__c field stores the Salesforce ID of the record with which the Call is related. For example, the Call can be associated to an Account, a User, Contact or Medical Event.
Possible values are: