Overview:

Data loaded Multichannel Cycle Plan (MCCP) records cannot be calculated in CRM Online.

Root Cause:

One reason for this problem is that the status of these MCCP Target records are Active rather than Active_vod.

Solution:

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.