Overview:
When viewing a CLM Presentation on iRep, the corresponding Key Message Name does not appear for the CRM slides. The Navigation Bar remains empty.
Root Cause:
CLM Presentation title is mapped to the Description_vod field on the Key Message objects.
However, the Description field is not filled out.
Solution:
Fill in the Description field on the Key Message object.
Related Documentation:
CRM Help Documentation: Using Key Messages on the Call Report