Question:
What are the Differences Between Standard CLM Key Messages, Non-CLM Key Messages, and Shared Resource Key Messages in Veeva CRM?
Answer:
1. CLM Key Message
This is a Key Message record that is assigned to a CLM Presentation record via a CLM Presentation Slide Record.
2. Key Message in Call Report (Non-CLM Key Message)
This is a Standard Key Message record that is not assigned to a CLM Presentation record. It does not have content.
3. Shared Resource Key Message
This is a Key Message record which not tied to the CLM Presentation record. It is referenced in a CLM Key Message.
Related Documentation:
CRM Help Documentation: