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Why Are Documents Failing to Match to EDL Items In Vault?

  • Updated

Overview:

Why Are Documents Failing to Match to EDL Items In Vault?

Root Cause:

For the EDL match job to match documents successfully, there shouldn't be any duplicate Document Type labels. This includes Document Types that are already inactive. 

Solution:

The workaround is to rename the duplicate labels and run a full match job by following the steps below:

    1.  Edit "Match EDL Document" (EDL Batch Job) Job Definition (in Admin > Configuration > Operations > Job Definition)
    2. Add a new condition. Click Save
    3. Then, remove the newly added condition.  Make sure to change the job status to "Active".
    4. Click Save.
    5. Next time, the job will run as a full match job.

Related Documentation:

Vault Help Documentation: https://clinical.veevavault.help/en/gr/31833/ 

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